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How to get help at conda-forge

You could connect with us via Element, GitHub Issues or Discourse Group. We would be happy to hear from you!

Element chatroom​

If you are just starting out with conda-forge and/or feel completely lost, we recommend getting in touch through Element chatroom. Our community members will direct you to the proper documentation and/or help you via the chat.

GitHub issues​

You can open issues at staged-recipes to request a new package or to report a problem with staged-recipes itself (our port of entry to conda-forge).

Or you can open an issue about a specific package at the package feedstock via https://github.com/conda-forge/<PACKAGE-NAME>-feedstock/issues

When opening issues, be sure to:

  • Try a new environment first following conda-forge install instructions.
  • Always open a new one when an issue is closed. In the packaging world symptoms may be similar but the causes are usually very different.
  • Fill in the required information. Without the output of conda list and conda info -a the team cannot debug the problem.

You can open issues at conda-forge.github.io for long threads involving infrastructural, architectural or ecosystem wide discussions. Please note that some of these discussions will be turned into policy via the CFEP process.

Discourse Group​

You can subscribe to our Discourse group and post your queries there. The Discourse group is a secondary home for long threads about the ecosystem.